Last updated: (May 2018)
Supreme Linguistic Services Ltd t/a Premium Linguistic Services (“we”, “us” or “our”) is committed to protecting and respecting the privacy of all visitors to its website.
Information Collection and Use
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, on www.premiumlinguisticservices.com (our “Website”) will be processed by us. “Personal data” (or personal information), means any information about an individual from which that person can be identified, either just from that information alone, or together with other information we hold.
We will only use the information that we collect about you lawfully and in accordance with the General Data Protection Regulation. We may use your Personal Information as a Language Service Provider (LSP) to pursue our legitimate business interests, in order to meet its obligations to provide a service, respond to an enquiry or fulfil a Client request. If you do not provide this information we will not be able to provide you with the information or respond to your enquiry.
What information we collect
We may collect the following information from our website:
- Name, address and title
- Contact information including email address and telephone number
- Demographic information such as address, postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
If you register as a client or apply to work with us as a Linguist for we will also require additional information to confirm your identity.
- The detail and circumstances of the proposed opportunity as well as contact information for you and other parties
- Your employment history
- Evidence of your right to work in the UK
- Qualifications, memberships and references
- DBS and / other compliance data
How we Collect Personal Data
We collect your personal data in a number of different ways, including the following:
- if you interact with us via our Website, for example by filling in forms, or if you communicate with us by email, we will collect the personal data that you provide to us
- if you order any of our services, including if you create an account with us
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. The Websites statistics are tracked using ‘Third Party Services’, for example: Google Analytics.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that is regarding the Language industry.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy, such as ISO27001 (2013) Information Security Management System.
All personal data you provide us is stored in a secure computing environment to prevent unauthorized access. When you use secure areas of the website, we use Secure Sockets Layer (SSL) protocol with 2048 bit encryption. This means that all the information sent between your computer and our secure computer environment is encrypted or scrambled so that no one can read it in transit.
Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website. Any transmission is at your own risk
Data protection laws provide you with the following rights, to:
Request access to your personal information
This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
Request correction of the personal information that we hold about you
This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal information
This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it.
Request the restriction of processing of your personal information
This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
Request for data portability
request a copy of your personal data which you have provided to us in a structured, commonly used and machine-readable format.
You also have the right to object to the processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights above). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights).
This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Our Website may, from time to time, contain links to and from other websites, which will have their own privacy policies for which we do not accept any responsibility or liability. Please check these policies before you submit any personal data to these websites